Privacy
Privacy Policy
Information We Collect
We collect information you provide directly: your name, email address, phone number, event details, and billing/shipping addresses when you place an order or submit an inquiry. We also automatically collect certain technical data such as your IP address, browser type, and pages visited to improve our website experience.
How We Use Your Information
Your information is used to: process orders and deliver your products, communicate about your project, send order confirmations and shipping updates, respond to inquiries, improve our website and services, and send occasional newsletters (with your consent). We never sell your personal information to third parties.
Cookies
Our website uses essential cookies to maintain your session and preferences (such as language choice). We use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Our payment processor may also set cookies necessary for secure transactions.
Third-Party Services
We work with trusted third-party services for: payment processing (Square), email communications (Resend), spam protection (Cloudflare), and website hosting (Vercel). Each of these services has their own privacy policy. We share only the minimum information necessary for them to provide their services.
Your Rights
You have the right to: access your personal data, correct inaccurate information, request deletion of your data, opt out of marketing communications, and request a copy of your data. To exercise these rights, please contact us at privacy@ferya.co.
Policy Updates
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.